Hello, my name is
Louby Trahan
I design strategic, scalable learning programs that drive tool adoption, operational clarity, and measurable performance improvement.
Who is Louby?
I’m an Instructional Designer II at Starlink (SpaceX 🚀) who turns complex systems into learning people actually use. I build scalable onboarding, training, and enablement for fast-moving, highly technical environments, where speed, accuracy, and clarity matter.
Before joining SpaceX, I led Learning & Development operations for Quality Verification at Respawn Entertainment (Electronic Arts), supporting global teams across Apex Legends, Battlefield 6, and the Star Wars Jedi series.
In a QA onboarding redesign, I reduced time to independence from 10 days to 4 days, a 60% improvement. First-month testers executed roughly 3x more tests per day compared to prior cohorts. I also reduced “Needs More Info” defect returns by 25%+ while increasing overall defect submissions by nearly 80%. My work sits at the intersection of operations, instructional design, and adoption, building systems that directly improve performance.
While at EA I directly onboarded 226+ testers, supported 1500+ additional learners, and built a 9+ person facilitator bench delivering curriculum across regions. I’ve also partnered with executive leadership on AI enablement, building a role-based AI Hub serving 5,000 to 6,000 users. I’m an expert in Articulate Storyline 360 and experienced in Cornerstone LMS, reporting automation, and content governance.
Featured Project
That’s been one of my mantras—focus and simplicity. Simple can be harder than complex; you have to work hard to get your thinking clean to make it simple.
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